Hotels and Resorts

Lost and Found Software for Hotels and Resorts

Complete lost and found management for hotels and resorts. Deliver an excellent guest experience, save your staff valuable time, and return more lost items with Found Hero.

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Trusted by top hotels and resorts to automate their lost and found management

How does Found Hero works?

1

Found something? Register it!

Take a photo, write some details like what you have found and where you found it, and add guest email. It all takes less than 45 seconds.

2

We contact the guest

We automatically send an email to the guest. They can choose to schedule a pickup by themselves, leave it behind, or get their item back.

3

We inform you about the guest decision

We'll inform you when the guest has made a choice. For shipments, you'll receive a printable shipping label, and carrier pick-up date and time.

4

Satisfied customers

Turn a frustrating situation into a memorable experience for your customers.

Everything you need to deliver an excellent lost and found experience.

GDPR compliant

Ensure GDPR compliance when handling personal data.

Item investory management

Register and track all your lost items in one place.

Robust reporting

Detailed reporting about your lost items management.

PCI complaint payments

Safe and secure payments collection via Stripe.

Automatic emails

Automatically notify guests about their lost items.

Integrated shipping

Print shipping labels, track packages, and schedule pickups.

Shipping rates

Compare shipping costs across multiple carriers in real-time.

Customer feedback

Collect positive feedback and reviews from customers.

Robust searching

Search lost items by keywords, dates, and locations.