Complete lost and found management for hotels and resorts. Deliver an excellent guest experience, save your staff valuable time, and return more lost items with Found Hero.
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Take a photo, write some details like what you have found and where you found it, and add guest email. It all takes less than 45 seconds.
We automatically send an email to the guest. They can choose to schedule a pickup by themselves, leave it behind, or get their item back.
We'll inform you when the guest has made a choice. For shipments, you'll receive a printable shipping label, and carrier pick-up date and time.
Turn a frustrating situation into a memorable experience for your customers.
Ensure GDPR compliance when handling personal data.
Register and track all your lost items in one place.
Detailed reporting about your lost items management.
Safe and secure payments collection via Stripe.
Automatically notify guests about their lost items.
Print shipping labels, track packages, and schedule pickups.
Compare shipping costs across multiple carriers in real-time.
Collect positive feedback and reviews from customers.
Search lost items by keywords, dates, and locations.