Fairmont Empress

Hotels & Resorts

Forget something at Fairmont Empress?

Use Found Hero to get your lost property back fast! Just register your lost property request and we'll get back to you.

Get your item back

Did you lose a personal item during your visit to Fairmont Empress?

Over 1 Billion items are lost every year so you’re not alone. We're sorry to hear that you've misplaced something at the Fairmont Empress in Victoria, BC, Canada, but luckily Found Hero is here to help you find it and get it delivered back to you FAST! Simply fill out the short form below to let this location know you have left your valuable. Compare multiple shipping options to save yourself some money or notify the Fairmont Empress when you will return to pickup your property.

Simple Lost & Found process of getting back your forgotten item!

  • Fill out the form below declaring what exactly you lost.
  • Found Hero contacts Fairmont Empress to confirm that the item that you specified has been found.
  • After confirming that your item is ready to be shipped, we send you an email to create and pay for a shipping label. We allow you to compare multiple shipping companies such as FedEx, UPS, USPS, Canada Post, DHL, and many more.
  • Once the payment is confirmed, Found Hero sends the shipping company in the location to get your item and deliver it back to you!
  • Review the location! So others know how amazing the Fairmont Empress was with handling Lost & Found.

If you have any questions regarding the Lost & Found process mentioned above, feel free to contact our support directly by email at hello@joinfoundhero.com.


*Disclaimer: This site is not affiliated in any way with the Fairmont Empress.
To file a lost & found claim directly with the Fairmont Empress, click here

Your contact information
Enter a valid email address. You will receive an email form Fairmont Empress when your item is found.
What did you forget?
A brief description of the lost item. Example: iPhone X, MacBook Pro 16", Blue Leather Jacket, etc.
Enter details about where your item was last seen and other unique characteristics to help us locate your lost item fast. Example: Room number, license plate, color of the item, model, brand, etc.
When do you think you left your belonging behind at Fairmont Empress?

By submitting your lost item request, you agree to our terms of sevice and privacy policy.